Returns & Exchanges

At TwinsTribe, we want you to love your new look, which is why we offer a hassle-free 30-day return and exchange policy on all unworn garments. If your purchase isn't a perfect fit, we are here to help you find the right style or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the clothing is in its original, unwashed condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.